Help
Tutorials
FAQ
Contact

How To Fix "Failed to expand shell folder constant userdocs"

If you've moved the standard Windows folders (for example to a network share) then the installer may crash with the error "Failed to expand shell folder constant userdocs".

1

Try running the installer as administrator (right-click > Run As Administrator).

2

Try using the Portable version instead: https://www.unifiedremote.com/download/other

3

If you're dealing with network drives, then this article may help: http://www.winability.com/how-to-make-elevated-programs-recognize-network-drives/

4

If that doesn't help, then the only sure way to resolve the issue is to move your Windows folders back to the default location.