How To Troubleshoot a Locked License
If the full version features are no longer available in the Android app, it may be because the license has become locked. If you are using a different Google account to the one you used when you purchased the app, you will need to transfer your license instead.
1
Verify that the license is indeed locked. Open the app menu and press "Status".
2
Restart your device and then check if the license status has changed.
3
Remove the app and install it from Play Store again.
4
If it still doesn't work, please contact us providing your Google Order Number that you received in your purchase confirmation.