Installing Custom Remotes requires a few important steps at the moment.
If the custom remote is in a zip file, start by opening the zip file and extract the folder to a suitable location (e.x your desktop).
Next, open the custom remotes folder on your computer.
- Windows: C:\ProgramData\Unified Remote\Remotes\Custom
- Mac: ~/Library/Application Support/Unified Remote/Remotes/Custom
- Linux: ~/opt/urserver/remotes/custom
Open the manager (http://localhost:9510/web) and restart the server.
Open the app and it should automatically detect the new remote within a few seconds.